1. I have to wait almost a year for my doll to come.
2. When it did come, the shoes didn't even fit.
3. i thought when i bought the doll that have skeleton in it, it would move smoothly, but no.
4. It's expensive considering i have to wait too long, the size didn't fit n the product did not satisfy me. It is fine even if it's expensive if it works and well done... but no.
5. Hmm.. at least you did send it to me.. Give the person that are still waiting for their dolls alright.. Thanks.
Hello,
We have received your feedback!
We are very sorry to hear about your unsatisfactory shopping experience. Regarding the issues you mentioned about the doll's shoes not fitting and the doll arriving without a skeleton, this was due to a shipping error. Please send an email to our official email address with your order number and the specific problems you encountered. A dedicated team member will assist you with the after-sales process.
We have checked your order and understand that the wait since July has been considerable. We deeply apologize for the long waiting period and will actively work on optimizing our processes in the future to ensure everyone can receive their beloved plushies as quickly as possible.
Regarding after-sales service, we will do our best to resolve any issues you encounter. Within our capabilities, we will ensure you receive a satisfactory solution.
We are committed to improving the quality of our plushies and creating products that satisfy more customers. If you have any further suggestions, please feel free to contact our official email at any time.
Thank you very much for your trust and support in PLUSH WONDERLAND!
I’m absolutely in love with my Baxter plush! He’s incredibly cute and beautifully made, and I can really feel the care put into every detail.
His hair color turned out exactly how I hoped, which made me so happy.
Thank you, Plush Wonderland, for creating such heartwarming plushies. Please keep up the wonderful work!大好き💜💜💜
I never got this package, for me, it says that my order is still in transit.
It looks exactly like the pictures provided! His jacket is a little big haha, but I still love it anyway. The quality is good and I also enjoy all the details on his plush. 10/10, would recommend.
I'm a little disappointed in the direction Baxter's doll went. I liked the way his hair was done in the first fabrication more. His clothes are also surprisingly untailored. I think the Cove fanplush had nicer fits. I was looking forward to his plush, but not anymore...
Hello, we have created custom-tailored clothing specifically for Baxter. Your feedback will also be promptly noted and considered for future product improvements. Regarding Baxter’s hair, which differs from that of most previous plushies, it’s possible that the styling during the photography process may not have met your expectations. Once you receive the product, you are welcome to brush and style it as you prefer. We truly value your sincere feedback and appreciate it very much! Wishing you a pleasant and wonderful day!