He’s real cute & I’m happy that I’ve got him but when I was checking other reviews I’ve noticed that the hair was slightly different and the stitches are all weird..The face is a little odd and he’s also overstuffed like a hard rock, but honestly I don’t mind. I’ve ordered him in march and I’m glad that he finally arrived.
Hello, thank you for your patience and understanding! We're very sorry that this plush toy didn't achieve perfection in its details, such as the hair, stitches, and stuffing firmness. We will take your feedback into consideration for future improvements, and we will strive to continuously optimize our products to bring you a better experience. However, we're truly glad that you still like him~ We hope he will always be by your side!
after 4 months of waiting i finally got him, but why is he dirty ?? i dont understand this, also he is way overstuffed and cant even move properly. his hair is also stitched onto his head ? overall still happy cause i got towa but why are there so many inconsistencies in the creation of him.
Hello,
We're truly sorry to hear that you received a plush toy with a flaw. We hope you'll give us the opportunity to send you a replacement. Please email our official customer service team with your order number, and someone will assist you personally with the after-sales issue.
Thank you so much for your support and trust in us. We truly appreciate it, and moving forward, we will be even more diligent in ensuring product quality to bring everyone a better shopping experience.
I got this as a gift for my friend, I don't really know the character but he looks super cute!!! And the quality is also super good!!! Also the birth certificate is an actual card , I was expecting paper card but no!! It's plastic!!! I just know my friend will love it and I can't wait to give him this!!!!