The packaging needs to be improved. My plushie arrived just in a plastic package and got wet. Just like other reviews, I'm really sad to see the skin tone isnt a match. He's literally pale
Hello,
We sincerely appreciate your feedback!
In our next production batch, we will strictly verify the skin tone to ensure it aligns more closely with the character. Thank you so much for your valuable suggestion. Regarding the packaging issue, we will also take note and report it promptly, striving to make improvements in the future. If you have any further issues with your order, feel free to email us at our official email address with your order number and the specific problem. A dedicated customer support representative will assist you.
Creating more plushies that everyone loves is our ongoing goal. We recognize there may still be room for improvement, and we are committed to continuously enhancing our products to provide a better shopping experience for all!
Thank you for your trust and support for PLUSH WONDERLAND!