Thank you so much for taking the time to share your thoughts. We're truly delighted to hear that you find him so cute – that means a lot to us!

We also sincerely apologize for the two issues you mentioned:

The shoes not staying on securely. We understand this can be a bit frustrating, and we will definitely take note of this and explore ways to improve the design in future production runs.

The name on the birth certificate card being incorrect. This was an unfortunate oversight on our part during production, and we are very sorry for any confusion it may have caused.

If you have any other questions or need further assistance, feel free to let us know.

Thank you again for your honesty and kindness.