I'm looking forward to it!!! Your toys are just wonderful!
Can’t wait to receive my doll!! Everyone please be patient, it’s called a PRESALE for a reason!
I can’t get any info on tracking my order or even knowing this isn’t a scam. What is going on? Please share
Hello,
We understand your concerns and your eagerness to receive your beloved plush as soon as possible. However, please note that your order is a pre-order item, and we are currently working at full capacity on production. We will speed things up as much as possible so that everyone can receive their beloved products sooner.
If you have any other questions or need assistance, please feel free to email our official mailbox with your order number, and we will be happy to help in any way we can.
Thank you very much for your trust in and support of PLUSH WONDERLAND!
I’ve been waiting since August for my delivery… it’s now almost November
what is going on???
Hello,
We understand your concerns and your eagerness to receive your beloved plush as soon as possible. However, please note that your order is a pre-order item, and we are currently working at full capacity on production. We will speed things up as much as possible so that everyone can receive their beloved products sooner.
If you have any other questions or need assistance, please feel free to email our official mailbox with your order number, and we will be happy to help in any way we can.
Thank you very much for your trust in and support of PLUSH WONDERLAND!
Bad service
Hello,
We are very sorry for the unpleasant experience. Please send your previous order number along with the issue you encountered to our official email. We will have a dedicated team member do their utmost to help resolve the relevant issue, and after understanding the specific situation, we will find a more suitable solution for you.
We will not neglect any of our customers, and we hope everyone can receive their beloved plushies as soon as possible.
Thank you very much for your trust in and support for PLUSH WONDERLAND!