This Sol plushie is really adorable, clothes fit really well, didn't have any issue with putting them on and Delivery was faster than i expected! ❤️❤️
[I have version with skeleton, it makes kinda goofy sounds when I move him, but i dont mind it much]
i got my order a few days ago and it doesn’t look like the photos and he’s missing eyebrows😅
Hello!
We sincerely apologize for the inconvenience this has caused you. This product does not meet our quality standards and is a defective item. Please allow us to arrange a replacement shipment for you. We kindly ask that you send us an email with your order number to our official email address, where a dedicated staff member will assist you with the after‑sales issue.
We will also strengthen our quality control to prevent similar issues from occurring in the future. We truly appreciate your understanding.
Thank you!
When he arrived he was really cute a bit of loose fabric on him which is normal! I had him with a skeleton and i didnt expect for when i'd reposition him for him to make a weird sound, rubbery metalic, i expected it to be more smooth but its just my opinion! Hes really cute and the shoes were a bit hard to put on, overall hes cute and worth the money! Theres a video, and the sound it makes!
Hello!
Thank you so much for your thoughtful review.
We're absolutely delighted to hear that you find the plush cute and feel it's worth the money – that means a lot to us.
Regarding the skeleton sound you mentioned, we understand that the rubbery metallic noise can be a bit surprising. The reason is that we use a sound‑producing skeleton, which makes some noise when you move the plush's limbs. However, compared to some silent skeletons, this type allows the plush to sit more smoothly. We are also looking into finding a more suitable skeleton for future production.
We will also work on improving the fabric material and the ease of putting on and taking off the shoes, with the goal of providing a better overall experience for everyone.
Once again, we sincerely apologize for any inconvenience these minor issues may have caused. We are truly grateful for your understanding and your kind words. Your support is incredibly valuable to us.