The first thing I noticed was that there was stabiliser left behind on his face and 'paws'. Easy enough to remove, and understandably unnoticeable if you're not looking for it.
Clothes are well made, but his jacket is awkward. I'll probably have to make him a new one that fits better. I also made him a new scarf, that matches the colour better.
It's a shame he didn't come with a mask, since I thought he was going to come with one...?
I've also altered his eyebrows & eyelid colours with pencils and paint to suit my preference.
I still love him, but it wasn't a completely positive experience. I'm a little concerned about the quality of the two other Plush Wonderland dolls I have preordered... Hopefully they will be better.
This is the 3rd plushie I've bought so I kinda expected it to have a similar high quality as all the others but when he arrived I noticed his clothes were ill fitting and a lower quality along with the scarf being the wrong colour. He was also missing his mask accessory and arrived with a small tear on the top of his head :(
I don't HATE him but I am still kinda disappointed since I pre-ordered him back when the Instagram first announced him
Hello,
Thank you so much for your feedback! We're very happy to hear from you.
Regarding the issues with the plushie, could you please send an email to our official email address with your order number? Our dedicated team will assist you with the after-sales service.
As for the mask, it is actually a separate accessory that needs to be purchased individually. You might have missed the supporting details about it; next time, if you need any other products, you can add it to your order!
We sincerely appreciate your honest feedback and evaluation—it is incredibly helpful for our future research and development and improvements.
Creating plush toys that bring even greater satisfaction to everyone has always been our goal and what we work hard for.
Thank you very much for your love and support for PLUSH WONDERLAND!
We wish you a wonderful and beautiful day!
Ive bought four other plushies from plush wonderland and I am very pleased with their quality. However Im slightly disappointed with this order.
First issue was upon arrival I was missing the little mask accessory. I’m trying to reach out regarding that so not a huge deal. The other issue is the scarf is just not the right color, which also isn’t a huge issue, I’m just gonna make my own little scarf.
His head is a little squashed though, it looks elongated and flat, it’s hard to see in camera but when I put him side by side with my other plushies I’ve ordered it’s very noticeable. His body is also a little misshapen (most noticeable next to my Aoba plush). I’m not upset I still think he looks adorable even though his head and body are a little wonky.
Still happy I got him but it’s definitely not the quality I’ve gotten from other plushies here.
Hello,
Thank you for your feedback!
Regarding the shape of the plushie’s head, you can try gently pressing and adjusting it from different angles—it may help make it rounder.
We’ll also pay closer attention to the issue of missing accessories. If you have any further concerns, please feel free to contact our official email with your order number, and a dedicated team member will assist you. We sincerely apologize for any inconvenience or disappointment this may have caused.
Moving forward, we will strictly control product quality and strive to do better. Ensuring that everyone receives a plushie they’re truly happy with is a goal we’re always working toward.
Thank you so much for your continued support and trust in PLUSH WONDERLAND!
PLease please please let this go through. I need my baby boy!!
I already own his other plushie but another one?? oh gods- PLZ
MY SON I'M SO HAPPY HOORAYHOORAY