He's soosooss freaken cute I'm very happy with him, I will say this is my first time buying from plush wonderland so the shipping did freak me out a bit considering I heard from others they never got their package and the fact that it took awhile to get an email back but I'm glad he came in 🥹🤞 also the clothing... Is in fact a nightmare to put on and I feel like overall I have to be very careful holding him around or carrying him with me to keep his pants (that are lowkey NOT pants) on as well as the accessories so I recommend getting different clothes if you like you carry your plushes around like me!! Overall this I'm like super happy with him, I love him am and the quality is AMAZING and I'll definitely buy from here again when I'm totally not broke (*ˊᗜˋ*)!!
Hello,
Thank you so much for your lovely review and for sharing your first shopping experience with PLUSH WONDERLAND!
We are truly delighted to hear that you find Lilia the cutest plush ever and that the quality made you very happy. This means a lot to us and is a great encouragement.
We sincerely apologize for the shipping anxiety you experienced. We understand how stressful the waiting can be, especially after hearing some negative feedback. Please rest assured that we have been working hard to improve our shipping and customer service response times.
Also, thank you for your honest feedback about the clothing being difficult to put on and the accessories falling off easily. We have filmed a dressing tutorial for this outfit, which will be posted on our social media soon, so that everyone can put the clothes on Lilia more easily.
In addition, we are fully committed to improving these aspects, and these improvements will be reflected in future production batches, hopefully bringing everyone a better experience.
We are very glad that despite some small frustrations, you are still super happy with Lilia, and you are very welcome to come back!
Wishing you and Lilia many wonderful adventures together.
he's a very lovely doll! very high quality and soft, but the clothing really is a nightmare to figure out. not only that, but on top of fumbling around trying to figure out where everything goes, some parts just *don't* fit well. so you'll be trying to figure out where a strap goes, moving it around on him, and boom his pants have fallen off, resulting in all of the connecting accessories to also slip.
really cute, but i'd recommend just getting different clothes for him.
Hello,
Thank you for recognizing the quality of the doll itself, and we apologize that the clothing experience has been frustrating for you!
The issues you mentioned—such as accessories being hard to distinguish, some parts not fitting well, and items slipping off during dressing and undressing—we will take careful note of them and will focus on improving the structure and fit of the clothing in the future.
We fully understand that this outfit is indeed quite complicated and has caused you some trouble.
Thank you again for your honest feedback. We will work hard to improve. And thank you for still finding him adorable. We hope this plush will continue to accompany you for a long time and bring you even more joy!
Absolutely love him, the doll is really high quality along with three clothing!!
Cutest moonlit commander, quality and the little details on his clothes are super adorable, his mask is my favourite. The doll itself is great quality and with the skeleton added I can move him to fun poses.
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